Care & Maintenance

Carpet   |   Hardwood   |  Laminate   |   Vinyl
CARPET
Keep your carpet just like new
Carpet may be one of the easiest types of flooring to take care of. Learn how to keep yours looking great over time with a simple care program:
  • Preventive Maintenance - protect your investment before problems occur.
  • Vacuuming - prolong the life and beauty of your floor.
  • Spot and Spill Removal - be prepared for the unavoidable.
  • Overall Cleaning - get regular care with cleaning systems.
  • Have your carpet professionally cleaned every 12-18 months.
No carpet is absolutely stain proof
Some carpets have stain resistant treatments that improve your ability to clean stains, but not prevent them. Similarly, carpets with soil resistant treatments reduce the rate of soiling, but all carpets require regular care and maintenance.

Stains and soil
The majority of stain complaints are actually soil related. For example, many sugar-based spills, such as soft drinks and coffee, leave a sugar residue after removal. This sticky residue readily attracts soil from ordinary shoe traffic, and the resulting discolored area appears to be a stain.

The same thing happens when spills are cleaned with a detergent solution and the area is not sufficiently rinsed with plain water, leaving a sticky detergent residue. It is important to rinse thoroughly with water and blot dry after removing any spill.

Visit your nearby Nampa Floors store to find the specific product cleaning supplies you need.

HARDWOOD
Protect the natural beauty of your hardwood
Shaw Hardwood products have a DuraShield finish that provides superior wear; easy, no-wax care; plus superior resistance to staining from all common household products such as coffee, shoe polish, lipstick, acetone, mustard, and more. A few simple maintenance steps, however, will help protect your investment and keep your hardwood flooring looking like new.

For cleaning, make sure you...
  • Use a damp cloth to blot spills and spots as soon as they happen. For tough spots, such as oil, paint, markers, lipstick, ink, tar, or cigarette marks, use acetone/nail polish remover on a clean white cloth, then wipe with a damp cloth. Always avoid allowing liquids to stand on your floor.
  • Sweep, dust, or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent accumulation of dirt or grit that can scratch or dull the floor finish.
  • Occasionally wipe the floor with a damp mop or cloth.
While cleaning is easy, there are a few things to avoid:
  • Don't use oil based, wax, polish, or strong ammoniated or abrasive cleaners.
  • Don't use steel wool or scouring powder.
  • Don't wash or wet-mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.
  • Don't use any type of buffing machine.
Other routine care instructions:
  • For spots such as candle wax or chewing gum, harden the spot with ice and then gently scrape with a plastic scraper, such as a credit card. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.
  • Do not use any type of buffing machine.
Use protective mats
Good quality entry and exit mats will help collect the dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that can otherwise be tracked onto your flooring. Do not use rubber- or foam-backed plastic mats as they may discolor the flooring. To prevent slippage, use an approved vinyl rug underlayment.

Use floor protectors on furniture
Use floor protectors and wide-load-bearing leg bases/rollers to minimize indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector should be.

Maintain relative humidity level
  • Maintain a normal indoor relative humidity level between 45 and 65% throughout the year to minimize the natural expansion and contraction of wood.
  • Heating Season (Dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.
  • Non Heating Season (Wet): An air conditioner, dehumidifier or periodically turning on your heating system can maintain humidity during the summer months. Avoid excessive exposure to water during periods of inclement weather.
Avoid sharp objects
While Nampa Floors hardwood flooring products are largely wear resistant, sharp or pointed objects can damage them nonetheless.

Watch your feet
Don't walk on your flooring with stiletto-style heels, spiked golf shoes, or cleats. They may cause indentations in your flooring.

Watch your pet's feet
Keep your pet's nails trimmed to keep them from scratching your flooring.

Rearrange your rugs and furniture
Periodically rearranging your area rugs and furniture will allow the flooring to age evenly. UV sunlight will soften the tone of different species of hardwood to varying degrees.

Protect the floor when moving
Use a dolly when moving heavy furniture or appliances. But first, put down a sheet of quarter-inch plywood or Masonite to protect the floor. Never try to slide or roll heavy objects across the floor.

LAMINATE
Laminate Flooring Care
Nampa Floors laminate flooring products are naturally durable; learn how to keep your laminates looking great while standing up to the toughest household conditions.

Follow routine maintenance guidelines to clean your laminate flooring
  • Use a damp cloth to blot up spills as soon as they happen. Never allow liquids to stand on your floor.
  • For tough spots, such as oil, paint, markers, lipstick, ink, or tar, use acetone/nail polish remover on a clean white cloth, then wipe the area with a damp cloth to remove any remaining residue.
  • Sweep, dust, or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent accumulation of dirt and grit that can scratch or dull the floor finish.
  • Periodically clean the floor with cleaning products made specifically for laminate floor care. 
  • Do not wash or wet mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.
  • Do not use steel wool, abrasive cleaners, or strong ammoniated or chlorinated type cleaners.
  • Do not use any type of buffing or polishing machine.
  • For spots such as candle wax or chewing gum, harden the spot with ice and then gently scrape with a plastic scraper, such as a credit card. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.
  • A more frequent dust-mopping or vacuuming schedule may be required in very sandy areas such as a beach home.
Protect your laminate flooring to keep it looking like new
  • Entry mats will help collect the dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that might otherwise be tracked onto your floor.
  • To prevent slippage of area rugs, use an approved vinyl rug underlayment.
  • Use floor protectors and wide-load bearing leg bases/rollers to minimize the chance of indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector.
  • Maintain a normal indoor relative humidity level between 35% and 65% throughout the year to minimize the natural expansion and contraction of the wood.
  •     a. Heating season (Dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.     b. Non-Heating Season (Wet): An air conditioner, dehumidifier, or periodically turning on your heating will help to maintain humidity levels during summer months.
  • Avoid excessive exposure to water during periods of inclement weather.
  • Keep your pets nails trimmed to prevent them from scratching your floor.
  • Never try to slide heavy objects across the floor.
  • A protective mat should be used for furniture or chairs with castors.
Repair your laminate flooring when damage occurs
In the event that accidental damage occurs to one of the planks, minor scratches or dents can be repaired using a Flooring Touchup or Color-fill Kit. This special touchup kit is a filler material, color coordinated to the color of your floor so that, when used properly, the repaired area is often invisible. The repaired area will hold up to foot traffic and wear just like the rest of your laminate flooring.

Glueless laminate board replacement and repairs
Shaw glueless laminate may be assembled and disassembled several times. Carefully disassembled glueless joints will retain their original locking integrity during re-assembly. New replacement plank(s) should be acclimated in the replacement area for at least 72 hours, to allow them to equalize to the conditions of the flooring in the room where the replacement(s) will take place.
  • Remove baseboard, wall base, or quarter-round as needed to replace the damaged board(s).
  • Take the flooring apart, 1 row at a time, by lifting the rows to detach them; then separating the individual boards. Be sure to stack the individual planks in the proper order for re-installation. This usually eliminates the need to cut planks for start or end of the row lengths.
  • Replace the damaged board with a piece from the edge of the original installation.
  • Insert the properly acclimated new plank(s) along the outer edge of the original flooring installation during re-assembly. This minimizes the chance that a newer plank might stand out from the wear condition of the original installation.
  • Re-install the baseboard, wall base, or quarter round, and the replacement-repair is complete
VINYL
You can protect your Vinyl Floor by following these easy guidelines.
  • Use a doormat outside each entrance to your home to prevent dirt, sand, grit, and other substances such as oil, asphalt, and driveway sealer from being tracked onto your floor. Use non-staining mats on your floor. Do not put rubber-backed, latex-backed, or coco-fiber mats on your floor because they will stain or damage the surface.
  • To minimize potential staining from asphalt tracking, we suggest you use a latex-based driveway sealer.
  • Close your curtains or blinds where extreme sunlight hits the floor. A combination of heat and sunlight causes most home furnishings, including vinyl floors, to fade or discolor.
  • Support furniture with wide-bearing, non-staining floor protectors. Ideally, the protectors should be at least one inch in diameter, made of non-pigmented, hard plastic, and rest flat on the floor. Non-staining felt protectors are also acceptable. Casters with a minimum 3/4" flat surface width or floor protectors are recommended for all moveable furniture. Make sure any metal protectors are rust-proof. Replace your narrow dome furniture rests with wide-bearing ones.
  • If you need to move heavy furniture and/or appliances, such as your refrigerator, across the floor, always use strips of wood or hardboard runways to protect the floor. Always use runways even if you have an appliance dolly, or even if the heavy objects are equipped with wheels or rollers.

Here are some simple things you can do to keep your Vinyl Floor looking like new:

Initial Maintenance (within 24 hours of installation)
  • Keep traffic light during the first 24 hours so adhesive can dry properly
  • If the floor has been seamed, avoid stepping on the seam sealer for 24 hours so it can dry undisturbed
  • Avoid scrubbing or washing floor for at least three days after intallation. Spot clean floor avoiding all seams
  • When moving heavy furniture or appliances across the floor, always use wood or hardboard runways to protect the floor
Routine Maintenance (daily/weekly as needed)
  • Sweep your floor regularly (at least once a week) to remove loose dirt.
  • Prevent stains by wiping spills promptly.
  • Occasional mopping with recommended cleaner is recommended when dirt builds up and sweeping alone is not sufficient. Do not use soap or detergent products as they will leave a dulling film. Rinsing will provide the best care and highest shine.
  • All high-gloss floors will lose shine over time. To restore gloss, apply recommended polish. Do not use wax. Do not buff. Be sure to thoroughly clean, rinse, and allow the floor to dry completely prior to applying polish.
  • After several applications of polish, an occasional stripping and reapplication of polish may be necessary. This may also be necessary for excessive dirt and grime build-up. High traffic areas may require more than one application of polish. Allow polish to dry "tack-free" between coats.
  • Caution: Vinyl floors can be slippery when wet. Use extreme caution when walking on a wet floor.

Stain Solver
Removing certain stains takes a little extra effort. Here are some guidelines before you begin:
  • Start with the first procedure listed.
  • Only do the procedures necessary to resolve the problem. Always use a clean white cloth for wiping up stains, and turn it frequently to avoid spreading the stain.
  • Rinse with clean water and allow area to dry between procedures.