Shaw Carpet

CARE & MAINTENANCE

---

Keep your carpet just-like-new
Carpet may be one of the easiest types of flooring to take care of. Learn how to keep yours looking great over time with a simple care program:

•Preventive Maintenance - protect your investment before problems occur.

• Vacuuming - prolong the life and beauty of your floor.

• Spot and Spill Removal - be prepared for the unavoidable.

• Overall Cleaning - get regular care with cleaning systems.

• DIY Cleaning - get the right equipment to do it yourself.

• R2X- stain and soil remover.

No carpet is absolutely stain proof
Some carpets have stain resistant treatments that improve your ability to clean stains, but not prevent them. Similarly, carpets with soil resistant treatments reduce the rate of soiling, but all carpets require regular care and maintenance. Resist carpet soil and stains with R2X, Shaw's own breakthrough technology.

Stains and soil
The majority of stain complaints are actually soil related. For example, many sugar-based spills, such as soft drinks and coffee, leave a sugar residue after removal. This sticky residue readily attracts soil from ordinary shoe traffic, and the resulting discolored area appears to be a stain.

The same thing happens when spills are cleaned with a detergent solution and the area is not sufficiently rinsed with plain water, leaving a sticky detergent residue. It is important to rinse thoroughly with water and blot dry after removing any spill.

INSTALLATION

---

Professional Installation
At the time of your purchase, Nampa Floors will send a professional estimator to your home to measure your floors. The estimator will determine exactly how much carpet you will need to buy and, in most cases, will determine the layout of the carpet in the room. Among other considerations, the estimator will decide where to place seams, how to match patterns, and how to minimize carpet waste.

Then, they will schedule a convenient time for one of our five installation crews to install your new floor.

After your carpet purchase, we will send you the care and maintenance instructions for your specific product. We strongly recommend that the customer send the warranty information to the manufacturer.

Following installation, we will notify you when it is time for your first maintenance cleaning to ensure your warranties remain valid.

Lastly, one of our experienced managers will follow up to ensure that you are pleased with the new floor and installation.

The following guidelines will give you a good idea of standard installation practices.

Who moves the furniture?
Although most installers will remove furnishings from the room, you should remove all breakable items--like vases, lamps, collectibles, and dishes--before the installer arrives. You should detach wiring from TVs, VCRs, stereos, and computers. You should also clear desktops, tabletops, and bookshelves.

WARRANTY

---

Shaw Warranties at a Glance
Shaw is more than a name or label. It's a promise of outstanding performance, unique styling and overall value. For more than 50 years, consumers just like you have trusted Shaw products to stand up to their busy lifestyles. We have three residential fiber brands that support the Shaw brand. Each brand includes exclusive features and benefits. Warranties that apply to Shaw fibers are outlined below:

Anso Nylon:
• Lifetime: Stain, Soil, Pet Urine Stains.
• 20-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum.
• Non-Prorated
• Transferable
• Labor Inclusive
• 30 Day Customer Satisfaction (labor excluded).
• Recyclable* /SCS Certified

EverTouch Nylon:
• Lifetime: Stain, Soil, Pet Urine Stains.
• 15-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum.
• 30 Day Customer Satisfaction (labor excluded).
• Recyclable*

ClearTouch PET Polyester:
• Lifetime: Stain, Pet Urine Stains
• 15-Year: Soil
• 10-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum
• 30 Day Customer Satisfaction (labor excluded)
• 25% Recycled Content


Warranties that apply to other Shaw carpets
For those Shaw carpets not made with Anso® nylon, EverTouch® nylon, or ClearTouch® PET polyester*, below is a list of applicable warranties:
• Limited 10-Year Quality Assurance Warranty
• Limited 10-Year Stain and Soil Warranty
• Limited 10-Year SoftBac® Platinum Warranty where applicable